Terms and Conditions

Last Updated: March 11, 2025

Introduction

Welcome to NaturaSoap. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions.

Please read these Terms and Conditions carefully before using our website or making a purchase. If you do not agree to these Terms and Conditions, please do not use our website or purchase our products.

Definitions

In these Terms and Conditions:

  • "We," "us," "our," and "NaturaSoap" refer to NaturaSoap, a company registered in India.
  • "You" and "your" refer to the user or purchaser of our products.
  • "Website" refers to naturasoap.com and all its subdomains.
  • "Products" refers to the goods offered for sale on our website.
  • "Terms" refers to these Terms and Conditions.

Products and Pricing

We make every effort to accurately display the colors and features of our products. However, the actual colors you see will depend on your monitor, and we cannot guarantee that your display will accurately portray the actual colors of the products.

All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance of any product.

Ordering and Payment

When you place an order with us, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order for any reason.

Payment must be made at the time of ordering. We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.

Shipping and Delivery

We ship to the addresses provided by you during the checkout process. Delivery times are estimates only and are not guaranteed. We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to weather conditions, natural disasters, or customs delays.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. It is your responsibility to file any claims with carriers for damaged and/or lost shipments.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund of the purchase price, minus shipping and handling fees.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of NaturaSoap or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit our website or any portion of it unless expressly permitted by us in writing.

User Content

If you submit, upload, or post any content to our website, including but not limited to reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not violate these Terms and will not cause injury to any person or entity.

Limitation of Liability

In no event shall NaturaSoap, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website or products, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our website, (v) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party, and/or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. NaturaSoap operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at [email protected].

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. It is your responsibility to check this page periodically for changes. Your continued use of our website or purchase of our products following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]

Phone: +91 98765-43210

Address: G-1, Middle Cir, Block G, Connaught Place, New Delhi, Delhi 110001